Purchase Survey
The reception staff were exceptionally welcoming and professional, making check-in a breeze with virtually no waiting time. The overall experience exceeded my expectations in terms of both efficiency and friendliness of service.
Hakeem
Turn Customer Feedback into Actionable Product & Support Decisions
Automatically analyze surveys, tickets, and reviews so your team spends time fixing problems, not tagging data.
- For Support Teams: Surface top ticket themes and pain points automatically.
- For Product Teams: Prioritize features based on real user sentiment.
- For Marketing & CX: Understand voice of customer across channels.
What Makes Hakeem Effective
Analyzing customer feedback manually can be slow, inconsistent, and overwhelming. Hakeem solves this by automatically organizing, scoring, and highlighting insights. The result: faster decisions, happier customers, and teams that actually act on feedback.
Built In-House for Maximum Reliability
Hakeem’s AI models are developed entirely by Kalvad’s expert team, giving you full control, optimized performance, and insights you can trust, no third-party compromises.
Actionable AI Insights, Not Just Predictions
Hakeem delivers structured themes, sentiment scores, and trend data tailored to your business context.
Guidance from Experts Whenever You Need It
Our support team ensures smooth implementation, helps integrate Hakeem into your workflows, and works with you to continuously optimize results.
Insights in English & Arabic with Precision
Native support for multiple languages ensures accurate sentiment analysis and meaningful insights across your global datasets.
Effortless Integration, Enterprise-Grade Performance
Kalvad's API-first architecture is engineered for frictionless adoption across your existing technology stack, enabling real-time synchronization between our AI analytics platform and your CRM, helpdesk software, survey tools, or custom databases.
Development Resources
- Comprehensive API Documentation: Interactive Swagger/OpenAPI specs with live testing endpoints and code samples
- Dedicated SDKs: Pre-built libraries for Python and Django
- Webhook Support: Real-time push notifications for processed insights
Enterprise Features
- Custom Connectors: Bespoke integrations for legacy systems
- Sandbox Environments: Isolated testing with synthetic datasets
- SLA-Backed Uptime: 99.95% availability with multi-AZ failover
Security & Compliance
Our RESTful APIs adhere to OAuth 2.0 and JWT authentication standards with granular permission controls, ensuring compliance with GDPR and regional data protection regulations.
✓SOC 2 Type II ✓GDPR Ready
Gain instant, detailed insights from your feedback data
Process millions of feedback entries in bulk or real time with ease.
Request Demo